ABSTRACT
The COVID-19 pandemic had significant impact on water utilities, which had to continue providing clean water under safe-distancing measures. Water use patterns were affected, shifting peak demand and changing volumes, though changes varied from place to place. This study analyses the effects of the safe-distancing measures on water use patterns in different countries and cities with the aim of drawing general conclusions on causes and impacts of changes in water use patterns, as well as providing some insights on the impacts on finances of utilities and potential long-term implications. The analysis is based on information collected by the members of the IWA Specialist Group on Statistics and Economics for Belgium, Cyprus, Germany, Japan, Switzerland, Portugal, Romania, the Netherlands and Singapore. Temporal, spatial/sectoral and volume changes can be distinguished. The main temporal change in domestic water use was a delay in the morning peak, while commercial water use patterns changed significantly. In general, the volume of domestic water use increased between about 3% and 8%, while non-domestic water use decreased between about 2% and 11% over 2020. Indirect evidence suggests shifts have taken place between sectors and spatially. The impact on finances of utilities has likely been only short-term.